At Hidden Hair Extensions, your privacy is important to us. This Privacy Policy outlines how we collect, use, store and protect your personal information when you visit our website, make a purchase, or interact with us in any way.
Hidden Hair Extensions is an Australian-based business located in Narellan, NSW. We provide premium hair extensions, accessories and professional training to both individuals and salon professionals.
We may collect the following types of personal information when you use our website or services:
Personal details: Name, email address, phone number, billing/shipping address.
Order information: Items purchased, payment method (processed via secure third-party providers), transaction history.
Account information (if applicable): Login details for wholesale or training portal access.
Marketing preferences: Subscription status to newsletters or promotional emails.
Website usage: IP address, browser type, pages visited, and other analytics data through cookies and similar technologies.
We use the information we collect to:
Process and fulfill orders.
Provide customer support.
Respond to inquiries or appointment requests.
Send order confirmations and updates.
Share marketing updates (if you’ve opted in).
Improve our website and services through analytics and feedback.
We do not sell or rent your personal information. We may share your data with:
Third-party service providers for payment processing, shipping, marketing, or website hosting.
Government authorities or law enforcement, only when legally required.
All third-party providers are expected to meet our privacy and data protection standards.
We use cookies to enhance your experience on our website. These help us remember your preferences, understand how users interact with the site, and improve performance. You can manage your cookie preferences through your browser settings.
You have the right to:
Access and update your personal information.
Request deletion of your data.
Opt out of marketing communications at any time.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your data has been mishandled.
We use industry-standard security measures to protect your data, including secure servers, SSL encryption, and limited access to personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the new effective date.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Hidden Hair Extensions
Email: infohmp@icloud.com
Location: Narellan, NSW, Australia
